Designing at scale:
Practical Systems Thinking for Designers

💬 Conférence en anglais

As designers shift their focus to larger scale projects in what is increasingly becoming a networked, big data-driven world, design thinking is no longer the only approach that aids us in making sense of this newfound level of complexity. We’ll examine the resolutions at which established design methods are relevant, from foundational artifacts all the way to service design, and some newly adopted approaches derived from systems thinking that can change the way design strategists are able to facilitate problem solving at scale.

We’ll also quickly review the types of ecosystems relevant in experience design, the basics of facilitating a service ecosystem mapping workshop, and the process of identifying the key parts of the system that should be given priority for further downstream exploration. Unsurprisingly, understanding an organization’s ecosystem is not (just) about visualizing and diagraming it, but also about being able to detect and apply the right lenses in order to craft a representation that can evolve into a key sense making tool.

chez Shopify
le 28 novembre 2019

Présenté par

Cornelius Rachieru

Cornelius Rachieru

Founder and Managing Partner of Canadian UX consultancy Ampli2de Inc.

Cornelius Rachieru is the Founder and Managing Partner of Canadian UX consultancy Ampli2de Inc., where he explores his fascination with the politics of design while leading enterprise-scale experience and service design projects. Over the past 15 years, he has managed a number of large UX teams as UX practice leader at Deloitte Canada and Shaw Communications, He has consulted in a wide range of industries, from technology to financial services, healthcare, enterprise risk management, autonomous transportation and law.

Cornelius is also the Founder, Co-chair and Creative Director of the popular CanUX conference, Canada’s largest and longest running annual UX event. A self proclaimed night owl (he is originally from Transylvania), he loves red eye flights and is a nomad at heart.


Tout le monde UX aimerait remercier ses partenaires qui rendent nos événements possibles: Valtech Canada, Havas Montréal, ErgoWeb, UX Recherche, READi Design Lab, Tink, Kryzalid, StratWeb Inc, Kaliop, Nventive et Perrine Vin.

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