{"id":7431,"date":"2019-10-29T21:17:12","date_gmt":"2019-10-30T01:17:12","guid":{"rendered":"https:\/\/toutlemonde-ux.com\/?p=7431"},"modified":"2020-04-30T08:53:48","modified_gmt":"2020-04-30T12:53:48","slug":"mapping-service-ecosystems","status":"publish","type":"post","link":"https:\/\/toutlemonde-ux.com\/?p=7431","title":{"rendered":"Mapping service ecosystems"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb3.23.3&Prime; collapsed=\u00a0\u00bboff\u00a0\u00bb][et_pb_fullwidth_image src=\u00a0\u00bbhttps:\/\/toutlemonde-ux.com\/wp-content\/uploads\/2019\/10\/fonds.png\u00a0\u00bb admin_label=\u00a0\u00bbImage en pleine largeur\u00a0\u00bb _builder_version=\u00a0\u00bb4.1&Prime;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.22.3&Prime; collapsed=\u00a0\u00bboff\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbTexte\u00a0\u00bb _builder_version=\u00a0\u00bb4.1&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\">Mapping service ecosystems<\/h1>\n<p style=\"text-align: center;\">WORKSHOP (EN ANGLAIS)<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.1&Prime;]Want to take your stakeholder workshop facilitation skills to the next level? Learn the basics of service ecosystem mapping and how it applies to identifying and solving system-level problems. While the increased popularity of service blueprints and customer journey maps is an encouraging sign for the proliferation of service design into the mainstream experience design toolbox, the fact remains that by themselves, they aren\u001at always ideal methods when dealing with senior business stakeholders in the context of overall business discovery and strategy. The theory behind systems thinking and an approach to visualize the service ecosystem at a high level should be part of the toolkit of every design strategist.<\/p>\n<p>Learning the basics of facilitating ecosystem mapping exercises goes a long way towards being able to identify the role and influence a company has in its ecosystem, and pinpoint which key parts of that ecosystem should be given strategic priority (and consequently be journey mapped\/blueprinted in detail if those journeys are deemed critical). Understanding an organization\u001as ecosystem is not (just) about visualizing and diagramming it. Being able to identify and apply the right lenses to craft a visual representation that tells a compelling story can become a key sense-making tool in your strategic arsenal.[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/toutlemonde-ux.com\/wp-content\/uploads\/2019\/10\/maison.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.1&Prime;][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.1&Prime;]<\/p>\n<p>A la maison <strong>NOTMAN<\/strong><br \/>51 Rue Sherbrooke Ouest, Montr\u00e9al, QC H2X 1X2<\/p>\n<p>Vendredi 28 f\u00e9vrier 2020<br \/>\ud83c\udf89 ouverture de la billetterie le mardi 28 janvier 2020<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/www.eventbrite.ca\/e\/billets-tlmux-workshop-mapping-service-ecosystems-89515682817&Prime; button_text=\u00a0\u00bbR\u00e9server une place\u00a0\u00bb _builder_version=\u00a0\u00bb4.1&Prime;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.1&Prime;]<\/p>\n<h2>Pricing<\/h2>\n<ul>\n<li>billet earlybird (10 places): <strong>$360 par personne<\/strong><\/li>\n<li>billet r\u00e9gulier: <strong>$420 par personne<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>What topics will be covered?<\/h2>\n<ul>\n<li><strong>Core concepts of systems thinking<\/strong> and how it differs from our traditional ways of representing and understanding complexity.<\/li>\n<li><strong>Framing, boundary setting<\/strong>, and its importance in identifying the scope of an ecosystem.<\/li>\n<li><strong>The most common types of ecosystems and a methodology<\/strong> for ecosystems mapping.<\/li>\n<\/ul>\n<p>Throughout the workshop, a combination of presentation, discussion, and individual and group hands on work will be used to tackle an ecosystem of your choice.<\/p>\n<p>Participants will work in groups (4-6 per table) towards conceptualizing a service ecosystem map.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>Workshop outline (full-day)<\/h2>\n<p>The following is a high level outline of the workshop contents. The instructor reserves the right to modify the order of the topics based on audience needs.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h4>PART I: Theory<\/h4>\n<ul>\n<li>A cautionary tale<\/li>\n<li>Systems and systems thinking<\/li>\n<li>Systems thinking and design ethics<\/li>\n<li>What is an ecosystem?<\/li>\n<li>UX-related ecosystem types\n<ul>\n<li>Platform ecosystems<\/li>\n<li>Device ecosystems<\/li>\n<li>Content ecosystems<\/li>\n<li>Service ecosystems<\/li>\n<\/ul>\n<\/li>\n<li>Other information submitted by you or your organizational representatives via various methods<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h4>PART II: Practice<\/h4>\n<ul>\n<li>Mapping UX ecosystems<\/li>\n<li>Identifying primary and secondary ecosystem actors<\/li>\n<li>Drawing rich pictures of the ecosystem<\/li>\n<li>Grouping primary service clusters<\/li>\n<li>Expanding and diagraming the ecosystem<\/li>\n<li>Identifying and applying ecosystem lenses<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h4>PART III: Conclusions<\/h4>\n<ul>\n<li>How it all ties together<\/li>\n<li>Further reading<\/li>\n<li>Wrap up \/ Q&amp;A<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>Who is the ideal audience for the workshop?<\/h2>\n<p>The material is best suited for intermediate to senior researchers &#038; designers, product managers, and business leadership looking to add new techniques derived from systems thinking to their method toolbox. The workshop assumes some prior exposure to visual design thinking and a basic understanding of classic service design methods, though neither of those is a prerequisite.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>Companies previously in attendance<\/h2>\n<p>Designers and leaders from the following companies have attended either the full-day, half-day or the in-house version of this workshop.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<p>Amazon<br \/>Netflix<br \/>McKinsey &amp; Co.<br \/>Booz Allen<br \/>Samsung<br \/>Shopify<br \/>NN\/g<br \/>BBC<br \/>Capital One<br \/>Quicken Loans<br \/>Continental<br \/>USC<br \/>CXpartners<br \/>Pivotal Labs<br \/>Itau Unibanco<br \/>ANZ Banking Group<br \/>American Airlines<br \/>Plangrid<br \/>Cambia Health<br \/>NearForm<br \/>GovTech<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]Google<br \/>\nHP<br \/>\nThompson Reuters<br \/>\nComcast<br \/>\nForrester<br \/>\nExpedia<br \/>\nState Farm<br \/>\nSwisscom<br \/>\nSears<br \/>\nWIPRO<br \/>\nSnagajob<br \/>\nBottle Rocket<br \/>\nCommBank<br \/>\nConcrete UX<br \/>\nMobimeo<br \/>\nAPG Financial Services<br \/>\nNSW Gov&rsquo;t<br \/>\nSingapore Gov&rsquo;t<br \/>\nSEI Systems<br \/>\nATEC<br \/>\nFlight Centre[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]Salesforce<br \/>\nSAP<br \/>\nFjord<br \/>\nIBM Design<br \/>\nIndeed<br \/>\nFidelity Investments<br \/>\nHome Depot<br \/>\nPinterest<br \/>\nSlalom Consulting<br \/>\nMission Capital<br \/>\nMaya BCG<br \/>\nPoste intaliane<br \/>\nGitlab<br \/>\nRegence<br \/>\nUWA<br \/>\nHandrail<br \/>\nMacquarie Group<br \/>\nXperienz<br \/>\nMiami Dade County<br \/>\nUniversity of Sydney<br \/>\nand many many more&#8230;[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>Pr\u00e9sent\u00e9 par<\/h2>\n<p>[\/et_pb_text][et_pb_team_member name=\u00a0\u00bbCornelius Rachieru\u00a0\u00bb position=\u00a0\u00bbFounder and Managing Partner of Canadian UX consultancy Ampli2de Inc.\u00a0\u00bb image_url=\u00a0\u00bbhttps:\/\/toutlemonde-ux.com\/wp-content\/uploads\/2019\/10\/corneliux.jpg\u00a0\u00bb twitter_url=\u00a0\u00bbhttps:\/\/twitter.com\/corneliux\u00a0\u00bb admin_label=\u00a0\u00bbPersonne\u00a0\u00bb _builder_version=\u00a0\u00bb3.29.3&Prime; header_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font=\u00a0\u00bb||||||||\u00a0\u00bb position_font=\u00a0\u00bb||||||||\u00a0\u00bb]Cornelius Rachieru is the Founder and Managing Partner of Canadian UX consultancy Ampli2de Inc., where he explores his fascination with the politics of design while leading enterprise-scale experience and service design projects. Over the past 15 years, he has managed a number of large UX teams as UX practice leader at Deloitte Canada and Shaw Communications, He has consulted in a wide range of industries, from technology to financial services, healthcare, enterprise risk management, autonomous transportation and law.<\/p>\n<p>Cornelius is also the Founder, Co-chair and Creative Director of the popular CanUX conference, Canada&rsquo;s largest and longest running annual UX event. A self proclaimed night owl (he is originally from Transylvania), he loves red eye flights and is a nomad at heart.[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime; custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.29.3&Prime;]<\/p>\n<h2>Commanditaires<\/h2>\n<p>Tout le monde UX aimerait remercier ses partenaires qui rendent nos \u00e9v\u00e9nements possibles: Valtech Canada, Havas Montr\u00e9al, ErgoWeb, UX Recherche, READi Design Lab, Tink, Kryzalid, StratWeb Inc, Kaliop, Nventive et Perrin Vin.[\/et_pb_text][et_pb_gallery gallery_ids=\u00a0\u00bb6686,6682,6722,6725,6714,6736,6800,6685,7374,7145,7160,7365&Prime; posts_number=\u00a0\u00bb14&Prime; show_title_and_caption=\u00a0\u00bboff\u00a0\u00bb show_pagination=\u00a0\u00bboff\u00a0\u00bb admin_label=\u00a0\u00bbGalerie\u00a0\u00bb _builder_version=\u00a0\u00bb3.29.3&Prime; border_width_all_image=\u00a0\u00bb30px\u00a0\u00bb border_color_all_image=\u00a0\u00bb#ffffff\u00a0\u00bb][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.29.3&Prime; collapsed=\u00a0\u00bboff\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb3.29.3&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mapping service ecosystems WORKSHOP (EN ANGLAIS)Want to take your stakeholder workshop facilitation skills to the next level? Learn the basics of service ecosystem mapping and how it applies to identifying and solving system-level problems. While the increased popularity of service blueprints and customer journey maps is an encouraging sign for the proliferation of service design [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":7493,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h1><b>L'exp\u00e9rience client: son \u00e9volution, 10 principes et les derni\u00e8res tendances pr\u00e9sent\u00e9es \u00e0 SXSW<\/b><\/h1><p>Une conf\u00e9rence donn\u00e9 par Daniel Lafreni\u00e8re, conseiller, auteur et conf\u00e9rencier en CX (Customer Experience) et UX (User Experience) (Voir ci-dessous)<\/p><p>L\u2019exp\u00e9rience client est au coeur des pr\u00e9occupations des entreprises, qu\u2019elles soient B2C ou B2B. Pour plusieurs, leur survie en d\u00e9pend. Pendant la 1ere partie de la pr\u00e9sentation, il abordera l\u2019\u00e9volution de la pratique du design, de l\u2019interaction personne-machine \u00e0 l\u2019exp\u00e9rience client. Il pr\u00e9sentera par la suite 10 principes pour orienter la conception de toute exp\u00e9rience client, qu\u2019elle soit physique ou num\u00e9rique.<\/p><p>Dans la 2e partie de la pr\u00e9sentation, il sera question des derni\u00e8res tendances en UX et CX pr\u00e9sent\u00e9es en mars pendant la conf\u00e9rence SWSX \u00e0 laquelle il a assist\u00e9. il parlera notamment d\u2019interfaces conversationnelles, de design exp\u00e9rientiel, et de l\u2019avenir du commerce de d\u00e9tail.<\/p><p><span style=\"font-weight: 400;\">Fort d\u2019une expertise d\u00e9velopp\u00e9e sur une trentaine d\u2019ann\u00e9es, Daniel Lafreni\u00e8re est conseiller, auteur et conf\u00e9rencier en CX (Customer Experience) et UX (User Experience).<\/span><\/p><p><span style=\"font-weight: 400;\">Il a offert des formations et des conf\u00e9rences au Canada, aux \u00c9tats-Unis et en Europe. De 1993 \u00e0 2006, il a enseign\u00e9 aux 1er et 2e cycles \u00e0 l\u2019Universit\u00e9 Laval. Il a aussi \u00e9t\u00e9 professeur invit\u00e9 \u00e0 l\u2019Universit\u00e9 de Montr\u00e9al et \u00e0 l\u2019Universit\u00e9 de Lyon en France. <\/span><\/p><p><span style=\"font-weight: 400;\">Il est l\u2019auteur de six livres dont De kess\u00e9 l\u2019exp\u00e9rience client? (2017), Le petit guide de la grande exp\u00e9rience client (2012), Talk to me \u2013 Get personal. Get relevant. Get more customers! (2010) et Le design Web raisonn\u00e9: 3 \u00e9tapes pour concevoir l\u2019exp\u00e9rience client (2005).<\/span><\/p><p><span style=\"font-weight: 400;\">Daniel r\u00e9dige aussi un blogue sur l'exp\u00e9rience client pour le journal les Affaires.<\/span><\/p><div class=\"vcex-icon-box clr vcex-icon-box-two aligncenter\"><div class=\"vcex-icon-box-content clr\"><p>D\u00e9couvrez la vid\u00e9o et le <a href=\"https:\/\/toutlemonde-ux.com\/ux-et-cx-avec-daniel-lafreniere-recapitulatif\/\">r\u00e9capitulatif de la soir\u00e9e<\/a>.<\/p><\/div><\/div>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[67,1],"tags":[],"class_list":["post-7431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conferences-passees","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/7431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7431"}],"version-history":[{"count":44,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/7431\/revisions"}],"predecessor-version":[{"id":7767,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/7431\/revisions\/7767"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/media\/7493"}],"wp:attachment":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}