{"id":8210,"date":"2021-05-08T10:36:36","date_gmt":"2021-05-08T14:36:36","guid":{"rendered":"https:\/\/toutlemonde-ux.com\/?p=8210"},"modified":"2022-05-29T20:55:25","modified_gmt":"2022-05-30T00:55:25","slug":"uxstacks","status":"publish","type":"post","link":"https:\/\/toutlemonde-ux.com\/?p=8210","title":{"rendered":"UX stacks – Les outils de la recherche UX (\u00c9v\u00e9nement en ligne)"},"content":{"rendered":"

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UX stacks – Les outils de la recherche UX (\u00c9v\u00e9nement en ligne)<\/h1>\n

\ud83d\udcac Conf\u00e9rence en fran\u00e7ais et en ligne | \ud83d\uddd3 Le 9 juin 2021 \u00e0 midi<\/p>\n

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Une pr\u00e9sentation par S\u00e9bastien Tanguy sur les outils UX utilis\u00e9s par des sp\u00e9cialistes en recherche UX en France.<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Il y a quelque temps, un chercheur UX a demand\u00e9 \u00e0 S\u00e9bastien Tanguy de savoir comment tirer le meilleur parti de ses outils UX et s’il devait envisager d’autres outils lors de ses projets de recherche, de conception et d’optimisation.<\/p>\n

Il a donc d\u00e9cid\u00e9 de demander \u00e0 la communaut\u00e9 fran\u00e7aise d’experts UX d’identifier quelle UX Stack ils utilisent et comment ils la d\u00e9ploient dans leur organisation \/ processus.<\/p>\n

Cette pr\u00e9sentation est le r\u00e9sultat de leurs extrants; et nous esp\u00e9rons qu\u2019elle sera utile pour beaucoup d’entre vous et vos utilisateurs finaux.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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S\u00e9bastien Tanguy
COO & Founder @Testapic<\/a><\/strong><\/p>\n

 <\/p>\n

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Informations pratiques & Agenda<\/h2>\n

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Tout savoir sur S\u00e9bastien Tanguy<\/a><\/h2>\n
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Profil de S\u00e9bastien<\/strong><\/header>\n
linkedin.com\/in\/sebastientanguy<\/a><\/div>\n<\/section>\n
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Sites Web:<\/strong> testapic.com\u00a0\u00a0<\/a><\/header>\n<\/section>\n
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Twitter:<\/strong> sebtanguy<\/a><\/header>\n<\/section>\n

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Commanditaires<\/h2>\n

Tout le monde UX aimerait remercier ses partenaires qui rendent nos \u00e9v\u00e9nements possibles: Valtech Canada, Havas Montr\u00e9al, ErgoWeb, UX Recherche, READi Design Lab, Tink, Kryzalid, StratWeb Inc, Kaliop, Nventive et Perrine Vin.<\/p>\n

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UX stacks – Les outils de la recherche UX (\u00c9v\u00e9nement en ligne) \ud83d\udcac Conf\u00e9rence en fran\u00e7ais et en ligne | \ud83d\uddd3 Le 9 juin 2021 \u00e0 midi Une pr\u00e9sentation par S\u00e9bastien Tanguy sur les outils UX utilis\u00e9s par des sp\u00e9cialistes en recherche UX en France. Il y a quelque temps, un chercheur UX a demand\u00e9 […]<\/p>\n","protected":false},"author":3,"featured_media":8208,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

L'exp\u00e9rience client: son \u00e9volution, 10 principes et les derni\u00e8res tendances pr\u00e9sent\u00e9es \u00e0 SXSW<\/b><\/h1>

Une conf\u00e9rence donn\u00e9 par Daniel Lafreni\u00e8re, conseiller, auteur et conf\u00e9rencier en CX (Customer Experience) et UX (User Experience) (Voir ci-dessous)<\/p>

L\u2019exp\u00e9rience client est au coeur des pr\u00e9occupations des entreprises, qu\u2019elles soient B2C ou B2B. Pour plusieurs, leur survie en d\u00e9pend. Pendant la 1ere partie de la pr\u00e9sentation, il abordera l\u2019\u00e9volution de la pratique du design, de l\u2019interaction personne-machine \u00e0 l\u2019exp\u00e9rience client. Il pr\u00e9sentera par la suite 10 principes pour orienter la conception de toute exp\u00e9rience client, qu\u2019elle soit physique ou num\u00e9rique.<\/p>

Dans la 2e partie de la pr\u00e9sentation, il sera question des derni\u00e8res tendances en UX et CX pr\u00e9sent\u00e9es en mars pendant la conf\u00e9rence SWSX \u00e0 laquelle il a assist\u00e9. il parlera notamment d\u2019interfaces conversationnelles, de design exp\u00e9rientiel, et de l\u2019avenir du commerce de d\u00e9tail.<\/p>

Fort d\u2019une expertise d\u00e9velopp\u00e9e sur une trentaine d\u2019ann\u00e9es, Daniel Lafreni\u00e8re est conseiller, auteur et conf\u00e9rencier en CX (Customer Experience) et UX (User Experience).<\/span><\/p>

Il a offert des formations et des conf\u00e9rences au Canada, aux \u00c9tats-Unis et en Europe. De 1993 \u00e0 2006, il a enseign\u00e9 aux 1er et 2e cycles \u00e0 l\u2019Universit\u00e9 Laval. Il a aussi \u00e9t\u00e9 professeur invit\u00e9 \u00e0 l\u2019Universit\u00e9 de Montr\u00e9al et \u00e0 l\u2019Universit\u00e9 de Lyon en France. <\/span><\/p>

Il est l\u2019auteur de six livres dont De kess\u00e9 l\u2019exp\u00e9rience client? (2017), Le petit guide de la grande exp\u00e9rience client (2012), Talk to me \u2013 Get personal. Get relevant. Get more customers! (2010) et Le design Web raisonn\u00e9: 3 \u00e9tapes pour concevoir l\u2019exp\u00e9rience client (2005).<\/span><\/p>

Daniel r\u00e9dige aussi un blogue sur l'exp\u00e9rience client pour le journal les Affaires.<\/span><\/p>

D\u00e9couvrez la vid\u00e9o et le r\u00e9capitulatif de la soir\u00e9e<\/a>.<\/p><\/div><\/div>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[61,67],"tags":[],"class_list":["post-8210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conference","category-conferences-passees"],"_links":{"self":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/8210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8210"}],"version-history":[{"count":22,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/8210\/revisions"}],"predecessor-version":[{"id":8309,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/posts\/8210\/revisions\/8309"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=\/wp\/v2\/media\/8208"}],"wp:attachment":[{"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/toutlemonde-ux.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}